Returns & Exchanges
We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee for all products purchased through our official website. If your audio experience isn't hitting the right notes, we make the return process straightforward and hassle-free.
Initiate Your Return
Visit our online Support Center and enter your order number and email address to verify your purchase and start the request.
Print Your Shipping Label
Once approved, we will email you a prepaid UPS shipping label; simply print it out and securely package your items in their original boxes.
Drop Off Package
Affix the label to your package and drop it off at any authorized UPS location or scheduled pick-up point within 14 days of receiving your label.
Receive Your Refund
After our warehouse inspects the returned gear, we will issue a full refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing